Last Updated: September 30, 2026
Contact: info@elonevaofficial.com
ÉLONÉVA operates this website and associated services. This Privacy Policy explains how we collect, use, and disclose personal information. By using the site, you agree to this Policy.
1. Information We Collect
We may collect:
- Contact information (name, address, phone number, email).
- Payment and transaction details.
- Account information (username, password, preferences).
- Device and browsing information (IP address, browser type, identifiers).
- Communications sent to customer support.
- Information generated through use of the site.
2. How We Collect Information
- Directly from the user.
- Automatically through cookies and similar technologies.
- Through service providers.
- From authorized third parties.
3. How We Use Information
We use personal information to:
- process orders,
- manage accounts,
- provide customer support,
- operate and improve the site,
- comply with legal obligations,
- prevent fraud,
- send operational communications.
4. Disclosure of Information
We may share information with:
- Shopify (commerce platform),
- service providers (shipping, payment processing, analytics),
- legal authorities when required,
- corporate affiliates,
- third parties involved in business transactions.
5. Cookies and Similar Technologies
We use functional, analytical, and marketing cookies. Users may manage cookie preferences through their browser settings.
6. Automated Processing
Some functions may involve automated processes for fraud prevention and operational efficiency. No decisions affecting user rights are made without human involvement.
7. Minors
We do not knowingly collect information from minors. Guardians may request deletion of a minor’s data by contacting info@elonevaofficial.com.
8. Security and Retention
We implement reasonable security measures. No system is completely impenetrable. Information is retained as necessary for the purposes described or as required by law.
9. User Rights
Users may request:
- access,
- correction,
- deletion,
- portability,
- withdrawal of consent,
- communication preference management.
Requests: info@elonevaofficial.com
10. International Transfers
Information may be transferred outside the user’s country using recognized legal mechanisms.
11. Complaints
Users may contact us or their local data protection authority.
12. Changes to This Policy
We may update this Policy at any time. The “Last Updated” date reflects changes.
13. Contact
info@elonevaofficial.com
70 Northwest 25th Street, Apt 423
Miami, FL 33127
United States
